” Merrill has given us access to a full line of well accessories with competitive prices that we use in all of our different market places in Western US. They have had very little warranty issues over the years that it’s not even worth talking about, but if it does happen it’s taken care of in a timely fashion. Terri Hatlan-Stanley is one of my favorite customer service people if not my favorite that I deal with and have dealt with in my 30 years in this industry. I would recommend that Terri write a book on “customer service” so I could give it to our customer service people to read.” – Jeff Parkey, Purchaser, HD Fowler Company, Yakima Branch

“I love working with Merrill because their products are high quality and so is their service. Their hydrants are manufactured in the USA. I have the pleasure of working with Terri and she is very knowledgeable on the products – always ready and willing to help.” – Kirsten Durham, Sales, Wildflower Meadows LLC, Vancouver, WA

“Merrill Manufacturing has been a trusted resource for our pump accessories for many years. They offer quality products at a more than fair price and the customer service I receive is exceptional.” – Mike Murray, HVAC Dept., Salina Supply Company Salina, KS

“We have been a Merrill Distributer for over 20 years and during that time they have proven to be a trusted supplier with quality products that are delivered in a timely and accurate manner.”– Chris Crowell, Wellmaster Pipe & Supply Inc. Tillsonburg, ON, Canada

“We have always had great success with Merrill as a company. We send in an order, and it ships the same day or the next day, 99% of the time. That is absolutely key for us as a company that we can rely on Merrill to have product always in stock, and able to ship as quick as you do. Obviously we work with you a lot, and you always tell us straight forward answers. If you tell us that our order will ship that day, it does. Also, on the flip side, if you don’t have something on hand, you tell us that, and don’t drag us on, so we are able to find a resolution. Merrill is a great company, I have zero complaints about them!” – Marcus Perleberg, Fluid Handling Department, First Supply LLC Madison, WI

“Excellent fill rate and customer service.” – Lora Keninger, Branch Manager, Ferguson Worthington, MN